"Sir, this house was built merely three years ago – it's still a new house. If its owner weren't in urgent need of money..." A client manager from a real estate company pursed her lips in a knowing smile, "it wouldn't be on our sales list!"
This is how the times are now. Everyone feels they deserve respect and attention, and behind every demand is a massive market. So whether it's a bank, a real estate company, or any other service industry, as long as it's a business person, he/she/it is a manager.
A client manager is the most common, followed by an after-sales manager. Many people may not have thought about the state they are in when they call these managers, or when these managers call them.
However, people like this experience; having a "manager provide me with personalized service" is always a bragging point.
The house in front of Lynch was a new house in an emerging middle-class community, built in only two years and ten months.