"I asked your company to send someone else to negotiate, and out of respect to you, I did not ask for a replacement."
"But if you continue to be inconsiderate, I won't need to show you any respect."
"Also, since you know that I am the wife of Heath Group's CEO, mind your manners when you speak to me. My temper isn't as great as you think. If you upset me, I might get your boss to fire you just because."
"Do you think your boss would offend me just for a mere assistant like you?"
Once Joanna Lawrence finished her last sentence, the woman's expression changed from anger and scorn to surprise and fear.
"You, you..." she stammered, her face paling as she looked at Joanna.
Initially, this woman looked at Joanna – a young girl who seemed gentle and fragile, easily bullied.
So she didn't take her seriously.
