Speaking honestly, Old Tang was completely befuddled at the moment. The relevant authorities had been on the phone with him just a few days ago, and indeed they did want to solve the problem, maintaining a good attitude throughout.
But disputes like this have nothing to do with a good attitude...
For example, the oft-mentioned unfinished buildings we keep bringing up, the staff involved in handling these issues generally maintain a pleasant demeanor.
They would listen to your problems earnestly and take notes, but a good attitude doesn't solve problems. Year after year, the attitude remains positive, but the buildings are still unfinished...
Old Tang stood by his opinion: even if the regulations state that in-game items should not be compensated, that's fine. Having regulations is always a good thing, at the very least to ensure that money spent on unused Virtual Coin is properly accounted for in the rules.
